Order Taker - In-Room Dining

Delano

full-time Food and Beverage Serving Workers
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Location
Dubai, Dubai, United Arab Emirates
Posted
July 17, 2026

Job Description

Job Description

As an IRD Order Taker at DELANO Dubai, you will be the key link between guests and in-room dining service, ensuring every order is handled with precision, warmth, and efficiency. You will deliver a seamless, discreet, and elevated service experience that reflects the luxury standards and effortless style of the DELANO brand.

  • Guest Communication Excellence: Answer all in-room dining calls promptly with a warm, polished, and professional manner, ensuring guests feel valued and well cared for
  • Order Accuracy: Take detailed food and beverage orders accurately, ensuring all preferences, modifications, and dietary requirements are clearly captured
  • Menu Knowledge: Maintain strong knowledge of all IRD menus, ingredients, preparation methods, and timings to confidently guide guest choices
  • Service Coordination: Communicate orders clearly and efficiently to kitchen and...