Order Management Representative

Collabera

Full-time Other-General
Apply Now
Location
george town, george town, Malaysia
Posted
June 15, 2026

Job Description

Key Responsibilities
Accurately enter and validate product and/or service contract orders in ERP systems.
Review purchase orders against approved quotes and pricing.
Manage assigned accounts, including complex or multi-contract orders.
Respond to inquiries regarding order status, invoicing, entitlements, shipping, and product availability.
Coordinate with Sales, Finance, Supply Chain, Logistics, and Service teams to resolve order-related issues.
Ensure proper documentation, tracking, and compliance with internal processes.
Meet or exceed performance metrics and SLA targets.
Deliver a positive ordering and invoicing experience to customers and partners. Qualifications
Bachelorโ€™s Degree in Business, Supply Chain, Finance, or related field.
1โ€“2 years of experience in order management, customer service, or sales support preferred.
Fresh graduates are encouraged to apply.
Strong attention to detail and problem-solving skills.
Proficiency in Microsoft O...