Job Description
The Order Experience (OEX) organization is responsible for all aspects of customer care related to the quote-to-order process, including people, process, tools and customer satisfaction. The team is responsible for the accurate entry of purchase order and/or Service Contract information from the sales team or directly from Zebra’s customers into Zebra’s system. They act as a subject matter expert on all matters related to the product and/or service contract orders, responding to inquiries from management, Zebra’s sales teams and the customer.
What you'll be doing
Enters new product and/or service contract order data into the system, ensuring data accuracy and process adherence.
Assigned accounts may include complex contracts with variable billing arrangements or multi-contract consolidation requirements.
May be assigned as primary contact / account representative for a key account / key customer.
Meets or exceeds all departmental or indiv...