Order and Contract Management Lead, Electrification Services

Full-time Management & Operations

Service Project Management & Tendering Man

This position reports to: Service Project Management & Tendering Man

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.

Your Role And Responsibilities

• Provide customer support, including technical support, order and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction.
• Implement customer support strategy to increase operational excellence and customer satisfaction in the sales process.
• Showcase expertise by supporting achievement of established targets by overseeing progress and implementing improvement actions as needed.
• Model hybrid, onsite work model.
• Contribute to the Electrification Service Business based in Petaling Jaya, Malaysia.
• Order Processing & ERP Management: Receive and process sales orders accurately in ERP syst...