Optimizing Bilingual Banking Operations Manager

Scotiabank

Full-time Other-General
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Location
toronto, on, Canada
Posted
June 06, 2026

Job Description

Lead the optimization of Business Banking Operations as a bilingual manager fluent in English and Spanish. Drive efficiency and implement key strategic initiatives across diverse international teams.
This managerial role requires you to document, design, and oversee standardized operational processes that enhance client interactions. With at least five years in the banking field, you will leverage your project management skills to foster a culture of continuous improvement while collaborating with various stakeholders.
Key Responsibilities:
• Design and sustain standardized target service models for operations
• Conduct operational reviews to identify compliance gaps
• Collaborate with local teams for continuous improvement
• Monitor established KPIs and report insights
• Facilitate the resolution of internal audit findings
Requirements:
• University degree in business, engineering, or technology
• Minimum of 5 years experience in banking
• Proficient i...