Job Description
The Operations Tech Advisor is the global technology solutions department. Responsibilities include overseeing all aspects of global solutions development, leading the planning, development, implementation, and support for multiple global technology solutions, manpower and systems/initiatives, and operational processes. Responsible for validating solutions, procedures, and support processes prior to implementation. Allocating resources to maximize technology development efforts, and developing and delivering communications to peers and management up to the officer level. Project managing business analysis and application support activities, benchmarking and designing business analysis, quality assurance, and implementation support tasks, ensuring adherence to standards and processes, and overseeing multiple application and technical support initiatives. Provide support plans to business areas to secure support funding, provide metrics for visibility into service levels, and project ...