Operations Team Leader: Coaching for KPI Success

Convergys

Full-time Other-General
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Location
soacha, provincia de soacha, cundinamarca, Colombia
Posted
July 01, 2026

Job Description

Convergys is seeking a Team Leader, Operations in Soacha, Colombia, responsible for the day-to-day supervision of call center associates. This role ensures that performance metrics are achieved through effective coaching, motivation, and accountability.

The ideal candidate should have an Associate's degree and 2-4 years of relevant experience. Strong leadership and communication skills are essential for developing team performance and achieving departmental goals.

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