Operations Team Lead, Non-Global Programs

Full-time Management & Leadership

Location and Working Mode

Singapore – Hybrid working mode.

Responsibilities

• Ensure that both individual & corporate targets are met while fostering continuous development of staff.
• Ensure that staff remain motivated, focused, engaged & act according to the AXA XL values.
• Provide feedback to staff both formally & informally, and discover training needs and provide coaching.
• Handle complex accounts and strategic clients for the team.
• Act as Underwriting Assistant for Property and Construction for key activities.
• Continually look to enhance the efficiency of the processes; introduce, develop and document improved ways of data analysis and operational processes with the Operations Lead.
• Manage a group up to 10 individuals.
• Oversee performance evaluation, development, training and cross training of staff.
• Coordinate schedule for overtime, sick and vacation time for the uni...