Operations & Support System Engineer
HELIUS TECHNOLOGIES PTE. LTD.
Full-time
Technical Support & Administration
Location
singapore, singapore, Singapore
Posted
July 12, 2026
Job Description
Overview
We are seeking a highly motivated and technically strong Software System Engineer to support Day 2 operations, maintenance, and enhancement activities for a mission-critical IT project. The role ensures system stability, reliability, security, and operational readiness in a 24/7 environment .
The ideal candidate has hands-on experience in DevOps, middleware/platform support, container technologies, CI/CD pipeline management, troubleshooting, deployment automation, and production support operations .
Key Responsibilities
Day 2 Operations & Support
- Provide operational support for mission-critical applications and platform services.
- Perform incident investigation, troubleshooting, RCA, and resolution.
- Support production deployments, rollbacks, and post-deployment verification.
- Monitor system health, performance, logs, and alerts.
- Collaborate with Day 1 s...