Operations Support Engineer

digital biz solutions pte. ltd.

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 08, 2026

Job Description

DBiz is seeking an Operations Support Engineer to provide technical operations support for clientele projects. You will work with product teams to ensure the reliability, stability, and efficiency of software applications and supporting infrastructure, adopting best practices and agile methodologies.


Primary Responsibilities

  • Provide Level 2 and Level 3 support for internal software products, including code-level troubleshooting and resolution
  • Monitor and analyse the performance of production and non-production environments to ensure optimal system uptime and reliability
  • Collaborate with developers, product managers, solution architects, and security consultants to identify, resolve, and prevent technical issues
  • Manage and resolve application and security incidents, ensuring timely issue resolution and escalation as needed
  • Maintain comprehensive documentation for system configuration, processes, and se...