Operations Supervisor — Build & Elevate High-Impact BPO Team

Teleperformance

Full-time Operations & Business Administration
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Location
cape town, western cape, South-Africa
Posted
June 30, 2026

Job Description

Teleperformance is looking for a team manager in Cape Town with at least 2 years of operations supervisor or team leader experience in a BPO environment. The successful candidate will manage a team, ensure performance standards are met, and facilitate agent development. Responsibilities include evaluating performance reports, conducting team meetings, and adjusting processes in real-time to achieve business objectives. Open to working US/Shifted hours is essential.
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