Location
Halifax, NS, Canada
Posted
July 25, 2026
Job Description
As an **Operations Specialist** , you will be part of the **US John Hancock Retirement** segment of the business in the **Sponsor Support** department. You will be responsible for complex data processing tasks such as collecting, scrubbing, and uploading participant level account data with efficiency and accuracy to meet the service levels set by management.
In addition to communicating with plan sponsors and internal stakeholders via our Parts+ recordkeeping system, you will be asked to read and comprehend retirement plan provisions from plan documents and amendments to ensure that reports are properly generated according to Eligibility, Compensation, and Contributions.
Reporting into the Operations Manager, the Operations Specialist will play a crucial role in ensuring clients meet IRS compliance requirements, including Nondiscrimination testing, Loan Delinquency reporting, and Required Minimum Distributions. The Operations Specialist will collaborate closely w...
In addition to communicating with plan sponsors and internal stakeholders via our Parts+ recordkeeping system, you will be asked to read and comprehend retirement plan provisions from plan documents and amendments to ensure that reports are properly generated according to Eligibility, Compensation, and Contributions.
Reporting into the Operations Manager, the Operations Specialist will play a crucial role in ensuring clients meet IRS compliance requirements, including Nondiscrimination testing, Loan Delinquency reporting, and Required Minimum Distributions. The Operations Specialist will collaborate closely w...