Operations Services Lead (Teller Supervisor)
First Citizens Bank
FULL_TIME
Supervisors of Office and Administrative Support Workers
Location
Wilson, North Carolina, United States
Posted
July 21, 2026
Job Description
Overview
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team Teamwork: Strives to build strong working relationships with ...
Are you a people person Be a First Citizens person. Join our branch team and make a difference.
As an Operations Services Lead at First Citizens Bank, you will be responsible for supporting the branch sales or service manager in the operational management of the branch. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.
A successful candidate will demonstrate: