Operations & Quality Performance Lead
Teleperformance
Full-time
Operations & Business Administration
Location
cape town, western cape, South-Africa
Posted
June 25, 2026
Job Description
Teleperformance is seeking an Operations Assistant Manager in Cape Town. The successful candidate will be responsible for monitoring and improving Quality standards while leading a team of team leaders.
Key responsibilities include analyzing Service Level agreements, reviewing operational reports, and creating a positive work environment through employee engagement. Experience in a regulated contact center is essential for this role.
#J-18808-Ljbffr