Job Description
The Operations Officer ensures effective appointment scheduling, team dispatching, and execution of the pest management services as per Boecker® standards. The Operations Officer also works with a Client- Oriented attitude in order to offer an exceptional client experience.
Boecker® Operations Officer is held accountable for the below job responsibilities:
* Schedule appointments as per client’s availability.
* Arrange a proper dispatching for all teams.
* Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption.
* Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule.
* Arrange and confirm distribution of promotional items as per the marketing calendar.
* Communicate with sales department regarding new clients.
* Generate and submit the assigned reports to concerned management.