Operations Manager/Supervisor

Recruitify_HR

Full-time Management & Operations
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Location
makati, metro manila, Philippines
Posted
May 30, 2026

Job Description

Job Title

Operations Supervisor

Account

Telco/Telco Sales

Salary

Entry: 25,500 – Max: 35,000

Location

Onsite, Makati City, Philippines (Alphaland)

Shift Schedule

GY

Job Description

General Customer Service includes post‑sale technical and/or non‑technical customer service and support across multiple sub‑families for business and/or end‑consumer customers.

  • Remote Customer Service: providing support via phone, online chat, or text.
  • Call centre‑based support for high volume, low‑complexity inquiries.
  • Customer issue analysis and resolution for lower volume, high‑complexity inquiries performed in an office environment.
  • Distribution Center Customer Service: handling product returns/repair and field walk‑in customer service.
  • Act as liaison between customers, production and distribution departments related to specific orders.
  • ...