Location
Stoke-on-Trent, England, United Kingdom
Posted
July 25, 2026
Job Description
A growing visitor attraction in the heart of Stoke-on-Trent is looking for an experienced Operations Manager to take full ownership of the day-to-day running of the park and play a key role in shaping how the business develops as it continues to grow.
This is a highly visible, hands-on role where you will manage teams, resolve issues, and maintain high standards across the visitor experience, while overseeing front-of-house operations, leading and developing a large diverse team, collaborating closely with other departments, and driving performance against key KPIs.
As the Operations Manager, your key responsibilities will be:
- Take full ownership of the day-to-day operations, ensuring all areas are fully staffed, open, and operating to a high standard.
- Lead and manage a front-of-house team of approximately 40 staff across catering and guest services.
- Work closely with Operations Supervisors to develop team structure, pe...