Operations Manager

IBEX

Full-time Top Executives
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Location
Pasig, Metro Manila, Philippines
Posted
May 28, 2026

Job Description

Overview

The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization’s policies and applicable legal requirements.

Responsibilities

DUTIES AND RESPONSIBILITIES:

  • Manage the performance of the team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization and remaining consistent with corporate policies, procedures and philosophies
  • Ensure optimum productivity and service level goals are maintained at all times
  • Maintain an excellent working relationship with clients while continuously strive to improve the level of overall service provided.
  • Develop all ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Top Executives
    • Date Posted
      May 28, 2026
    • Application Deadline
      July 07, 2026