Operations Manager

Full-time Other-General

Company Description GrowEdgex helps businesses scale by building tailored outsourcing and customer experience solutions that operate as seamless extensions of their in-house teams. The company partners with startups and enterprises to design, build, and manage remote and hybrid teams aligned with each client’s brand, systems, and culture. GrowEdgex focuses on end-to-end customer experience management, data-driven process optimization, and transparent performance tracking through clear KPIs. By combining strategic guidance with execution, GrowEdgex transforms outsourcing into a competitive advantage and long-term growth engine for its clients. Role Description The Operations Manager is a full-time, on-site role based in Lahore, responsible for overseeing day-to-day operational performance across assigned teams and processes. This role involves planning and managing workflows, monitoring key performance indicators, and ensuring consistent delivery on client expectations and service-level...