Job Description
Operations Manager
The opportunity
You will provide high-level operational leadership across our Home Services division, acting as a trusted partner to the General Manager in managing service delivery, performance, and strategic priorities.
This role requires someone who is exceptionally organised, proactive, and confident in navigating competing operational demands. You will oversee centralised service delivery functions including client intake and onboarding, workforce rostering and scheduling, and coordination of CHSP and Veterans’ Home Care services. You will play a key role in ensuring the smooth delivery of services, maintaining workflow efficiency, and supporting a high-performing and responsive team.
Working closely with internal and external stakeholders, you will support the preparation of reports, operational insights, and performance metrics, ensuring accuracy and attention to detail at every step. Your judgeme...