Location
hamilton, on, Canada
Posted
July 13, 2026
Job Description
Enhance public health response as an Operations Manager at CACC within the Ontario Public Service. Lead 24/7 ambulance dispatch and manage a dedicated team in a dynamic environment.
The Hamilton Central Ambulance Communications Centre is seeking a detail-oriented Operations Manager to oversee day-to-day operations. This essential role involves supporting staff in prioritizing emergency and non-emergency ambulance requests, ensuring quality service delivery, and fostering innovation. Effectively lead your team while creating an inclusive environment dedicated to growth and excellence.
Key Responsibilities:
• Lead and support a 24/7 dispatch operation team
• Ensure effective ambulance service delivery and communication
• Promote team growth through inclusivity and diversity
• Utilize digital tools to enhance service delivery
• Provide support and guidance to staff and stakeholders
Requirements:
• Valid Ontario Class G driver’s license
• Certifications in Fir...
The Hamilton Central Ambulance Communications Centre is seeking a detail-oriented Operations Manager to oversee day-to-day operations. This essential role involves supporting staff in prioritizing emergency and non-emergency ambulance requests, ensuring quality service delivery, and fostering innovation. Effectively lead your team while creating an inclusive environment dedicated to growth and excellence.
Key Responsibilities:
• Lead and support a 24/7 dispatch operation team
• Ensure effective ambulance service delivery and communication
• Promote team growth through inclusivity and diversity
• Utilize digital tools to enhance service delivery
• Provide support and guidance to staff and stakeholders
Requirements:
• Valid Ontario Class G driver’s license
• Certifications in Fir...