Operations Manager - Fintech

Full-time Management & Operations

Overview

PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding. We are expanding our presence in the Philippines through mobile installment programs for Transsion brands (Tecno / Infinix / Itel), enabling consumers to enjoy flexible and affordable financing options.

Responsibilities

• Data Monitoring & Insight: Oversee real-time monitoring of operational and financial data to identify trends, anomalies, and risks.
• Translate data into actionable insights, driving continuous improvement across business functions.
• Partner with product and engineering teams to enhance data visibility and reporting infrastructure.
• Design, implement, and standardize end-to-end SOPs across the fintech lifecycle (onboarding, KYC, transaction processing, compliance, customer support).
• Ensure operational wor...