Location
harrogate, england, United-Kingdom
Posted
June 30, 2026
Job Description
Job Overview
We are hiring a Technical Support Manager to join Oculus Wealth Management (OWM) in Harrogate. This is a central role supporting advisers across the network, combining operational oversight with strong technical knowledge of financial planning, systems and investments.
Department: Oculus Wealth
Location: Harrogate
Responsibilities
- Act as the central point of contact for advisers and internal teams across operational, technical and advice-related queries.
- Take ownership of issues, diagnose root causes and deliver practical solutions quickly.
- Build trusted relationships with advisers, supporting all aspects of their business.
- Operate as a triage function, responding to urgent queries and minimising disruption.
- Provide technical guidance across financial planning systems, CRM platforms and Microsoft tools.
- Troubleshoot system issues and work with IT teams to resolve them ...