Operations Manager: Build Systems & Elevate Guest Experience
OTTOTREE HOTELS & RESORTS SDN BHD
Full-time
Management & Operations
Location
johor bahru, johor, Malaysia
Posted
July 22, 2026
Job Description
OTTOTREE HOTELS & RESORTS SDN BHD is seeking an Operations Manager to drive operational excellence across a hotel. You will design and implement SOPs, manage performance dashboards, and ensure a consistently high guest experience with brand standards across all touchpoints.
The role focuses on building systems, reporting, and a progression pathway into senior operations leadership as the business grows, with exposure to senior leadership and direct impact on guest satisfaction.
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