Operations Manager

JPMorgan Chase & Co.

Full time Top Executives
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Location
Buenos Aires, Buenos Aires, Argentina
Posted
July 04, 2026

Job Description

ย This is a first-line, hands-on people leadership role supporting a local team of Presentation Specialists. The focus is on day-to-day execution, prioritization, coaching, and performance support to deliver timely, high-quality client solutions.ย 

Shift: Mondayโ€“Friday, 1:00 pm โ€“ 10:00 pm

Job Responsibilities:

  • Provide daily guidance, prioritization, and support to Presentation Specialists to ensure processes and methodologies are followed
  • Track work in progress and team coverage; monitor core metrics (demand vs. capacity) and escalate risks/issues to management
  • Support onboarding and training; provide ongoing feedback and coaching to drive quality and timeliness
  • Ensure adherence to HR/Compliance and departmental policies and procedures, including health & safety guidelines
  • Foster a positive, inclusive team environment; remove blockers and drive rapid resolution for clients
  • Identify improvement opportunitie...