Location
appleton, nl, Canada
Posted
July 12, 2026
Job Description
Enhance technician performance as the Operations Manager for Rentokil. Focus on recruiting, training, and service quality to drive customer retention and technician success.
In this pivotal role, you'll oversee technician recruiting, training, and accountability measures to ensure service excellence. Your leadership will directly impact technician retention and customer satisfaction at Rentokil. You will also address customer concerns and ensure compliance with safety standards while monitoring branch efficiency.
Key Responsibilities:
• Oversee technician training and development for optimal success
• Recruit residential and commercial pest technicians to maintain staffing
• Evaluate technician performance through audits and ride-a-longs
• Respond compassionately to customer concerns and queries
• Ensure adherence to safety standards and regulatory compliance
Requirements:
• High school diploma or GED required
In this pivotal role, you'll oversee technician recruiting, training, and accountability measures to ensure service excellence. Your leadership will directly impact technician retention and customer satisfaction at Rentokil. You will also address customer concerns and ensure compliance with safety standards while monitoring branch efficiency.
Key Responsibilities:
• Oversee technician training and development for optimal success
• Recruit residential and commercial pest technicians to maintain staffing
• Evaluate technician performance through audits and ride-a-longs
• Respond compassionately to customer concerns and queries
• Ensure adherence to safety standards and regulatory compliance
Requirements:
• High school diploma or GED required