Location
west kelowna, regional district of central okanagan, Canada
Posted
July 16, 2026
Job Description
Elevate guest experiences as the Operations Manager at Fairfield Inn & Suites by Marriott in West Kelowna, British Columbia. Drive quality service across front office, housekeeping, and F&B departments to maximize customer satisfaction and financial goals.
Hotel Equities seeks a knowledgeable Operations Manager who excels in planning and executing hotel functions efficiently. In this critical role, you will oversee human resources, implement marketing strategies, and ensure compliance with safety regulations and standards. Your leadership will inspire staff to provide exceptional service and foster a welcoming environment for guests.
Key Responsibilities:
• Manage hiring, training, and performance reviews for hotel staff
• Develop and manage the annual budget and marketing plans
• Ensure compliance with SOPs and safety regulations
• Handle customer complaints to uphold satisfaction
• Maintain cleanliness and safety standards for a...
Hotel Equities seeks a knowledgeable Operations Manager who excels in planning and executing hotel functions efficiently. In this critical role, you will oversee human resources, implement marketing strategies, and ensure compliance with safety regulations and standards. Your leadership will inspire staff to provide exceptional service and foster a welcoming environment for guests.
Key Responsibilities:
• Manage hiring, training, and performance reviews for hotel staff
• Develop and manage the annual budget and marketing plans
• Ensure compliance with SOPs and safety regulations
• Handle customer complaints to uphold satisfaction
• Maintain cleanliness and safety standards for a...