Location
aljunied, geylang, Singapore
Posted
July 18, 2026
Job Description
As the Operations Manager for Molly Tea Singapore, you will be responsible for overseeing the performance, compliance, and growth of all Singapore-based outlets.
Responsibilities:
- Oversee daily operations of assigned outlets, maintaining service consistency, drinks quality, and cleanliness.
- Monitor and analyse outlet performance, including sales, labour costs, food costs, and other controllable expenses to enhance profitability.
- Conduct regular audits, reviews, and visits to ensure compliance with standard operating procedures (SOPs), company policies, and regulatory requirements.
- Collaborate with Store Managers and HR in manpower planning, recruitment, training, and performance management.
- Support the implementation of new SOPs, systems, and operational changes, driving continuous improvement initiatives.
- Execute sales and marketing initiatives as directed, providing feedback on thei...