Operations manager (824)

Teleperformance

Full-time Other-General
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Location
cape town, western cape, South-Africa
Posted
June 18, 2026

Job Description

Overview

The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign.

Qualifications

Competencies & Skills Required Solid understanding of how Quality can influence achievement of business objectives Have an excellent command of the English language Strong motivational skills to develop peopleโ€™s attitudes and skills Excellent communication skills to impart knowledge and information Committed, enthusiastic, positive and resilient Able to cope in a high-pressure environment Comfortable with adapting to fast paced change Ability to troubleshoot and solve problems through data analysis

Qualifications and Experience Previous Mid/ Senior Managerial experience (Essential) Previous US working experience Sales Through Service background is essential Strong Excel skills Lean six Sigma background advantageous Bachelorโ€™s degree or equivalent exper...