Location
san jose, antique, Philippines
Posted
July 26, 2026
Job Description
Operations Manager (ARM3)
The Operations Manager to ARM3 supports the Restaurant Manager (RM) in achieving the KRA targets through effective management of shift operations.
Responsibilities
- Monitor, analyze and recommend action plans relating to shift performance in all KRAs.
- Gather data for marketing program development.
- Provide marketing support requirements.
- Implement the suggestive selling program.
- Check store preparedness for new products (NP) during the shift.
- Implement Food Safety, Cleanliness and Condition (FSC) plans.
- Drive Gold Standard Consistency (GSC) compliance during the shift.
- Provide feedback to function holders when needed.
- Implement the Alagang Jollibee (AJ) to gauge customer satisfaction.
- Monitor the performance of the 3p service provider versus Service Level Agreement (SLA).