Operations Lead/Supervisor

Full-time Management & Operations

About the job Operations Lead/Supervisor

Role Overview:

We seek a highly skilled and motivated Operations Supervisor to join our team. The Operations Supervisor will oversee and coordinate the day-to-day operations of our client's billable staff. The ideal candidate will have strong leadership abilities, excellent organizational skills, and a proven track record of driving operational efficiency. This is more than just a job; it's an opportunity to be a key player in building and leading a high-performing team.

Responsibilities:

• Ensure that remote employees understand their duties or delegated tasks.
• Monitor and optimize remote employee attendance and productivity by providing valuable feedback and supportive coaching.
• Receive employee complaints and resolve problems.
• Maintaining timekeeping and personnel records.
• Pass on information from upper management to employees and vi...