Operations Leadership Role in Burlington

Pivotal Integrated HR Solutions

Full-time Other-General
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Location
hamilton, on, Canada
Posted
July 20, 2026

Job Description

Elevate operational excellence as the Director of Operations at a dynamic insurance organization in Burlington, ON. This full-time position is focused on addressing process issues and defining effective strategies.

Reporting to the Vice President of Operations, you will take charge of investigating operational challenges and working hand-in-hand with diverse teams to initiate impactful corrective actions. This role is critical to supporting the growth of their US TPA business.

Key Responsibilities: • Analyze process issues and implement solutions • Collaborate with design and functional teams • Lead initiatives to enhance operational effectiveness • Provide comprehensive reports to management • Drive process improvements across the organization

Requirements: • Significant experience in operations or related fields • Ability to analyze data and propose actionable solutions • Strong leadership and communication skills • Familiarity with the insurance industry i...