Operations Leader, Banking & Financial Services
Firstsource
Full-time
Operaciones y administración de empresas
Location
Mexico, ciudad de méxico, Mexico
Posted
June 05, 2026
Job Description
A leading service provider in financial services seeks an Associate Director of Operations in Mexico City to lead contact center operations for North America Banking, Mortgage, and Financial Services. Responsibilities include ensuring operational excellence, driving growth, and managing teams of 200+. Candidates should have over 10 years of contact center operational experience and a deep understanding of the banking sector. Join a innovative team to deliver high levels of customer and employee satisfaction.
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