Job Description
Technical Operations
Our goal is for everyone to make bolder choices with their finances. To get there, we're creating an all‑in‑one ecosystem of financial services for today’s generation of goal‑getters. That feat takes extraordinary people—those with the guts to challenge the way things are and transform them into something better.
Bolder for Better.
Core Profile
The Level 3 Technical Operations engineer acts as a subject‑matter expert, owning root cause analysis, automation design, and resiliency improvements across core services. Core competencies include Advanced Troubleshooting (deep diagnostics across infrastructure, applications, and integrations), Root Cause & Postmortem Ownership (leading RCAs and implementing permanent fixes), Automation & Scripting Proficiency (building workflows or tools that eliminate recurring manual effort), Observability Architecture (designing meaningful dashboards, alerting strategies, and health chec...