Location
winnipeg, mb, Canada
Posted
June 27, 2026
Job Description
Take charge as the Operations Director at Transworld Systems Inc. in Toronto, Ontario, with a hybrid work model. This influential role combines leadership, strategic oversight, and operational transformation.
Key Responsibilities
- Execute operational strategies that drive performance and improvement
- Lead teams to monitor trends and implement corrective actions
- Establish productivity and customer experience standards
- Collaborate across HR, Training, and support functions
- Provide oversight on financial discipline and resource planning
Requirements
- Over 15 years of experience in leadership roles
- Expertise in BPO, operations, and compliance frameworks
- Strong analytical skills and capability in data‑driven decision‑making
- Proven ability to influence in a global, matrixed setting
- Bachelor’s degree required; MBA preferred