Location
sin ming, bishan, Singapore
Posted
June 08, 2026
Job Description
Job Summary
We are seeking a proactive and organized Operations & Customer Service Coordinator to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Responsibilities
- Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
- Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
- Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
- Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for s...