Job Description
• Direct contact and responsible to answer incoming calls, evaluate requirement and forward to relevant executive for action as required.
• Coordination and support through the International SOS Assistance Network for any security or medical support for Iqarus deployed staff on any project or operation, including Head office visitors.
• Supporting the processing of and management of insurance claims for Field Staff as required.
• Monitoring staff movement via tracking services including Track24, Intl. SOS systems, and Chubb systems.
• Review of the security status of all countries of deployment, reporting of and sharing of security alerts to all internal department as required.
• Establishment of active tracking processes for all extreme risk locations where required and support is mandated for deployments.
• Continuously review and improve OSC processes and procedures and update where required to reflect current ope...