Location
cebu city, central visayas, Philippines
Posted
June 03, 2026
Job Description
We are seeking a highly organized Operations Coordinator to assist in the daily communications for our customers in the low-voltage audio-video installation sector. In this role, you will assist in communicating between our clients, sales platforms, and our project portal to ensure good customer experiences and that all information is being received and distributed internally.
Key Responsibilities
- Assist in our Microsoft shared inbox by categorizing workflows into RFQ, Scheduling, Active Install, or Post Install phases and replying accordingly
- Receive phone calls and assist customers as the first point of escalation and route/forward accordingly to the internal team
- Review incoming project requests to ensure all necessary details are captured, including the End Client Name, Address, and technical documents like SOW, BOM, or drawings
- Create and maintain project opportunities in Salesforce, accurately configuring them as...