Job Description
Time Type:
Full TimeGeneral Responsibilities 主要工作职责
To provide excellent, efficient and high-quality service to customer at all times
始终为客户提供卓越、高效、优质的服务
Responsible for daily business learning and follow-up to ensure compliance with regional guidelines and company policies and procedures
负责日常业务学习并跟进业务，确保遵守区域指导方针以及公司政策和程序
Detailed Responsibilities 具体工作职责
Follow local SOPs with shippers/consignees for the business
执行与发货方/收货方本地标准化操作流程(SOP)
Provide quotations of charges to shippers/consignees for the business where necessary. Handle customer inquiry via phone, e-mail and face to face meeting
针对业务，向发货方/收货方提供费用报价单， 通过电话、邮件及面谈等多渠道处理客户咨询
Check and verify documents (perform due diligence) to ensure full compliance with DSV internal standards and customer requirements (SOP)
核查单证文件（履行尽职调查），确保完全符合DSV内部标准及客户SOP要求
Carry out approved proposed improvem...