Operations Associate

Full-time Management & Operations

Job Summary

As an Ops Associate, you will play a key role in supporting the operational aspects of our custodial services, ensuring the safety and integrity of our clients' digital assets through robust security measures and cutting‑edge technology.

Job Description

• Ensure daily business‑as‑usual processes (account opening, settlement, payments, and reconciliation) are executed accurately and timely.
• Partner closely with sales and relationship manager to ensure high levels of client service.
• Process inward and outward remittances, liaise with customers and relevant parties on payment instructions.
• Maintain static data in system.
• Participate in system development projects.
• Prepare regular statistical and management reports.
• Support the review and documentation of operational processes.
• Support client onboarding (AML/KYC) and client servicing.
• Resolve outstanding breaks ...