Operations and Dispatch Manager (Van Line and Local Experience Required)

Full-time Supervisors of Transportation and Material Moving Workers

Operations and Dispatch Manager

Location: Clinton, MA (On-site) Reports To: COO Department: Operations

Position Summary

The Operations and Dispatch Manager is responsible for the day-to-day operational performance of the agency's moving and storage business, overseeing both van line (interstate/long-haul) and local moving operations. This role directs dispatch, crew scheduling, equipment utilization, and driver management to ensure every shipment is executed on time, on budget, and to the highest service and safety standards. The Operations and Dispatch Manager balances the distinct operational rhythms of long-haul van line work and local/intrastate moves, while leading a team of dispatchers, drivers, helpers, and warehouse staff on-site in Clinton, MA.

Key Responsibilities

Dispatch & Daily Operations

• Plan, schedule, and dispatch daily local moves, ...