Operations and Customer Excellence Manager

Sport Chek

Full-time Management & Operations
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Location
penticton, regional district of okanagan similkameen, Canada
Posted
June 27, 2026

Job Description

Take charge of operations as a Store Manager at SportChek, ensuring impeccable customer service and team performance. Drive success through effective oversight and leadership.

As the Store Manager, you will be responsible for all aspects of store leadership, focusing on customer satisfaction and operational excellence. You will ensure compliance with corporate standards and motivate your team to achieve their goals. Your influence will shape the customer experience and support the store's operational objectives.

Key Responsibilities:
• Oversee daily operations and drive team performance
• Implement customer-focused service strategies
• Ensure adherence to corporate policies and compliance standards
• Provide impactful training and coaching to staff
• Optimize inventory management processes

Requirements:
• 3-5 years in a retail management role
• Proven experience in coaching and developing teams
• Str...