Location
toronto, on, Canada
Posted
July 15, 2026
Job Description
Elevate your career with Royal Bank of Canada as an Operations Analyst in Network Services, providing vital technical support across a global network. Collaborate in a 24/7 operational environment that emphasizes quick problem resolution.
As part of the NOC team, you'll monitor, triage, and manage incidents impacting operational service levels. Your role ensures compliance with management policies while addressing client needs effectively. The position emphasizes developing standardization initiatives to optimize ongoing support practices.
Key Responsibilities:
• Analyze incidents to minimize downtime and restore service
• Coordinate requests with IT support for effective issue resolution
• Detect and recover anomalies in the network infrastructure
• Train analysts on real-time occurrences and practices
• Maintain operational standards for network technology
Requirements:
• Proficiency in network technology, including Cisco products
• Strong understanding ...
As part of the NOC team, you'll monitor, triage, and manage incidents impacting operational service levels. Your role ensures compliance with management policies while addressing client needs effectively. The position emphasizes developing standardization initiatives to optimize ongoing support practices.
Key Responsibilities:
• Analyze incidents to minimize downtime and restore service
• Coordinate requests with IT support for effective issue resolution
• Detect and recover anomalies in the network infrastructure
• Train analysts on real-time occurrences and practices
• Maintain operational standards for network technology
Requirements:
• Proficiency in network technology, including Cisco products
• Strong understanding ...