Operations Analyst

Popular Bank

Full-time Computer Occupations
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Location
Cupey, San Juan, Puerto Rico
Posted
July 16, 2026

Job Description

Job Type

Full Time Temporary Position

General Description


Receive, analyze, and process requests for return of transactions. Retrieves documents based on the request and complies with the delivery of documents and/or information to the requesting agencies.

Essential Duties and Responsibilities

  • Process registered claims received in the PCAS System

  • Analyze the case and solve it. This may include sending letters manually to the customers.

  • Process ACH maintenance to account thru PEP+ System

  • Process ACH stop payments through excel macros script and manual process in the PEP+ system.

  • Generate Electronic Suspense Accounting thru PCAS System

  • Generate calls to customers for reclamation clarifications.

  • Answer calls from branches and other departments

  • Will do accounting entries.

  • Back up during vacati...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 16, 2026
    • Application Deadline
      August 25, 2026