Location
Banksmeadow, New South Wales, Australia
Posted
July 07, 2026
Job Description
Responsible for end-to-end management of premium RMA and Next Business Day delivery operations across a national network of Forward Stocking Locations (FSLs), ensuring on-time delivery performance, proactive customer engagement, operational issue resolution, and compliance with customer KPIs. The role also oversees FSL order processing, inbound stock receiving, inventory accuracy, quality control, operational handovers, after-hours team training, and billing accuracy to maintain high service standards and efficient logistics operations
Customer Premium RMA – End‑to‑End Accountability