Operational Technical Support Manager: Alternative Administration | Westlake

Full-time Customer Service

The Operational Technical Support Manager is crucial in managing technical operations within the Fund Accounting teams, with a specific emphasis on Hedge Funds.

This position is designed to guarantee smooth and efficient client service while promoting process enhancements and assisting the team with fund implementations.

Ideal candidates will possess extensive knowledge of Hedge Funds, strong client engagement skills, and experience in system integration for onboarding new funds.

Join us to make a significant impact in a dynamic environment where your expertise can drive excellence in client service!

Key Responsibilities:

• Provide technical oversight to the Alternative Administration Hedge team, ensuring efficient processes and high-quality client service.
• Optimize processes within the existing hedge fund portfolio, focusing on system improvements and operational efficiencies.
• Oversee new fund implementations, providing han...