Operational Support Lead

Thames Water

Full-time Business Operations Specialists
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Location
Reading, England, United Kingdom
Posted
July 02, 2026

Job Description

What you’ll be doing

as an Operational Support Lead:
  • Regional point of contact for supplier relationships, making sure these partnerships work well and helping solve any problems

  • Leading and developing a small team within operational support

  • Providing insight and forecasts to help deliver year-end goals

  • Owning and delivering tactical projects to continuously improve performance and customer experience by identifying trends, analysing data, and recommending operational and process enhancements

  • Working closely with the Transformation team to deliver projects

  • Understanding operational requirements and commercial agreements to make sure our resources are based at the right locations against the correct working patterns

  • Working with the commercial team to facilitate supplier terms and conditions where required

  • Engaging with suppliers to control and coordinate onboarding; ensuring ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 02, 2026
    • Application Deadline
      August 11, 2026