Operational Risk Manager

Citizens

Full-time other-general
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Location
Westwood, MA, United States
Posted
July 01, 2026

Job Description

Description

The Manager of Nonfinancial Risk Oversight may support either the independent Risk Oversight of the Business Unit(s) or the measurement and aggregation functions within nonfinancial risk. In supporting the independent risk oversight function, business lines supported include: Commercial, Consumer and Business Services functions. This role assists in ensuring that the business First Line of Defense function appropriately manages the risks relative to the units’ business activities. This may include all aspects of material risk related to how the business develops, launches, sells and processes products and services. The role helps to establish and maintain strong relationships across lines of defense to ensure all aspects of the Nonfinancial Risk Management framework are delivered according to policy and business strategy. The role may be collocated as needed with the relevant business and must be actively engaged to support the business with providing domain releva...