Operational Procurement & Client Service Desk Senior Consultant

Full-time IT, Telekommunikation

At Chain IQ, your ideas move fast. Chain IQ is a global AI‑driven procurement service partner headquartered in Baar, Switzerland, with operations across 16 offices worldwide. We are looking for a Senior Consultant in Procurement Operations & Client Service Desk. Role Purpose The primary purpose is to deliver value‑add sourcing services to clients in a structured, professional and consistent manner. Responsibilities Working with the Head Operational Procurement and Client Service Desk and other internal departments to ensure optimal use of Operational Procurement & Client Service Desk systems and capabilities. Day‑to‑day operational process management and support of relevant operational and P2P processes to ensure accurate and timely ordering and receipt of goods and services (e.g., catalogue management/maintenance, other master data management / maintenance, help desk queries (voice and written), PR/PO processing and assistance). Optimized and compliant use of defined procurement proce...