Operation Specialist

Confidential

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 25, 2026

Job Description

Working Hours

This role is required to report for work during the Company's shift working hours, which are five consecutive working days excluding public holidays every seven natural days, from 9 a.m. to 6 p.m., or 5 p.m. to 2 a.m., with an hour’s break for meal.

Responsibilities
  • Responsible for processing user reservation-related data and promptly addressing and resolving various data issues;
  • Monitor and analyze daily operational data and statistics, assist superiors in problem-solving, and regularly propose optimization plans;
  • Perform domain-related data checks, processing, and analysis to ensure data accuracy and integrity;
  • Resolve after‑sales issues, including domain back‑end operations and customer service‑related problems;
  • Coordinate and communicate across departments (such as Customer Service and Technical) to provide actionable improvement suggestions and complete product data processing and user feedback ...